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American Property and it's affiliates may collect personal information such as personal identifiers (name, address, IP address, phone number, email, etc), and Tenant / Resident information when you request information, purchase or use American Property products or services, apply to rent, communicate with for maintenance requests, and or any reason of communication.  American Property uses personal identifiers, professional information, and email communication information for the following general purposes: to conduct promotional campaigns (including direct marketing) related to property promotions, to send transactional information (invoices, account updates, and product notices) to our customers, affiliates, tenants, residents, and lessees, to customize advertising, to fulfill requests for products and services, for customer support, to improve our services, to contact you, and to conduct research.

For some products and services, we may also ask for financial information including (but not limited to) credit card numbers, assets information and other billing information.  This information is necessary as part of normal business processes for payment collection.  American Property may combine information we have about you with information we obtain from business partners or other associated companies.


American Property does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:

  • We disclose necessary information (personal identifiers, professional information, transactional information, etc) to trusted partners/vendors who work on behalf of or with American Property. These companies may use your personal information to provide additional products or services to you.

  • American Property also responds to subpoenas, court orders, or legal processes, or to establish or exercise our legal rights or defend against legal claims. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of American Property terms of use, or as otherwise required by law.

  • American Property will transfer information about you if American Property or our products or services are acquired by or merged with another company. In this event, American Property would notify you before information is transferred and becomes subject to a different privacy policy.

  • There may be times when we would like to share your information with partners or vendors outside of what has been explicitly defined in this Privacy Statement. In those cases, we would provide you with the opportunity to opt-out of that sharing of information.

  • American property works with vendors, partners, advertisers, and other service providers in different industries and categories of business. American Property does not knowingly collect, use, disclose or sell information from minors under 16 years of age.


American Property will send text messages reminding tenants of payment due dates, event reminders, and will respond to tenant text messages with the phone number provided to American Property via our contact pageonline application, and tenant portal  We will not sell your data to any third party. 

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